Data Collection
We collect personal information you provide including name, contact details, family photos, stories, and recipes. We also collect technical data like IP addresses and browser information for website functionality.
How We Use Your Data
Your personal information is used to create your custom storybook, communicate about your order, and improve our services. Family photos and stories are used solely for your book production.
Data Sharing
We do not sell or share your personal information with third parties except our trusted printing partners who are bound by confidentiality agreements. We may share anonymized data for business analysis.
Data Security
We use industry-standard encryption and security measures to protect your data. Physical materials are stored securely and digital files are encrypted and backed up safely.
Your Rights (GDPR)
You have the right to access, correct, delete, or port your personal data. You can withdraw consent at any time. Contact us at [email protected] to exercise these rights.
Data Retention
We retain your data for 7 years to handle potential reprints or warranty issues, then securely delete it unless you request earlier deletion.
Contact Information
For privacy concerns, contact our Data Protection Officer at [email protected] or write to us at Heritage Holiday Stories, Privacy Department, [Address].
